a. Welcoming Guests upon their arrival and assign rooms b. Perform all check-in and check- out tasks c. Manage online and phone reservations d. Respond to clients complaints in a timely and professional manner e. Provide information about hot
a. Answering calls,taking messages and handling correspondence b. Maintaining diaries and arranging appointments c. Typing, preparing and collating letters d. Organizing and servicing meetings (producing agendas/taking minutes)
